During an assessment under our new approach
Bloomsbury Homecare Essex Mid is a domiciliary care service registered to provide personal care to older people, including people who may live with dementia in their own homes. At the time of our assessment there were 18 people using the service all of whom were receiving the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Overall people received safe care and support. Medicines were managed safely where required. Staff received appropriate training and support. Risks to people had been assessed and guidance was available for staff to mitigate the risk of harm. The newly appointed manager with the support of their operations director had good oversight of the service and were working with their staffing team to embed good practice and strengthen governance arrangements.