Practice Plus Group Surgical Centre Portsmouth

Ratings - Surgery

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Practice Plus Group Surgical Centre Portsmouth is a purpose built unit situated in Portsmouth, Hospital The service is run by the Provider Practice Plus Group Hospitals Limited. The service works in partnership with local NHS trusts and commissioners to provide flexible care to meet the needs of local communities and welcomes both NHS and private self-funding patients. The surgical centre provides day case elective surgery to NHS patients within the following specialties: orthopaedics, general surgery, ophthalmology and endoscopy. Admission to the surgical treatment centre follows strict referral criteria for people aged 16 years and over who require routine surgery. There is an outpatient department within this building for routine pre and post-operative appointments. There are 12 rooms for consultation, 3 operating theatres, plus an endoscopy suite operating Monday to Friday. We conducted an assessment of the surgical services with an onsite inspection on the 28th of August 2024. Prior to the inspection we received several concerns regarding the culture of the hospital. In order to provide staff with an opportunity to talk about the concerns in a safe and anonymous way, we set up a staff survey. In addition to the evidence collected on site and additional data requests, we reviewed the results of the survey and reported on these. We spoke with over 100 members of staff and gained feedback from patients and their family members. We reviewed elements of safe, caring and well led key questions. The overall rating for this service was good. We rated safe, caring and well led as good because care and treatment was safe, patients received good care, and the service had effective governance arrangements.

People's experience of this service

We looked at evidence from people who used the service.