• Mental Health
  • Independent mental health service

Cygnet Joyce Parker Hospital

Overall: Requires improvement read more about inspection ratings

Lansdowne Street, Coventry, West Midlands, CV2 4FN (024) 7663 2898

Provided and run by:
Cygnet Health Care Limited

Important:

We issued warning notices on Cygnet Healthcare on 8 August 2024 for failing to meet regulations in relation to safe care and treatment, safeguarding service users from abuse and improper treatment and good governance at Cygnet Joyce Parker Hospital.

Latest inspection summary

On this page

Overall

Requires improvement

Updated 28 February 2025

Cygnet Joyce Parker Hospital provides an Acute and Psychiatric Intensive Care service for male adults. At the time of our assessment the hospital had been operating as an adult service for 2 weeks. The service consisted of two wards; Brook, a 15 bedded acute ward and Blythe, a 12 bedded Psychiatric Intensive Care Unit (PICU). Cygnet were planning to open a further two wards over the coming months. The service was supporting 3 patients in the acute ward and 1 in the PICU at the time of the assessment. Cygnet Joyce Parker previously provided an inpatient Children and Adolescent Mental Health service (CAMHS) until October 2024. The CAMHS service was last rated as requires improvement (published April 2023 under CQC’s old methodology). A focused, unrated inspection of the CAMHS service took place in July 2024 (report published January 2025). This inspection was carried out following CQC’s new approach to assessment; Single Assessment Framework (SAF). We carried out a mix of onsite and offsite assessment activity between 30 October 2024 and 6 November 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. As this assessment was carried out in response to specific concerns, we looked at 15 quality statements across the key questions of safe, caring, responsive and well-led. This assessment has not produced a rating for the service.

Acute wards for adults of working age and psychiatric intensive care units

Not rated

Updated 21 October 2024

Cygnet Joyce Parker Hospital provides an Acute and Psychiatric Intensive Care service for male adults. At the time of our assessment the hospital had been operating as an adult service for 2 weeks. The service consisted of two wards; Brook, a 15 bedded acute ward and Blythe, a 12 bedded Psychiatric Intensive Care Unit (PICU). Cygnet were planning to open a further two wards over the coming months. The service was supporting 3 patients in the acute ward and 1 in the PICU at the time of the assessment. Cygnet Joyce Parker previously provided an inpatient Children and Adolescent Mental Health service (CAMHS) until October 2024. The CAMHS service was last rated as requires improvement (published April 2023 under CQC’s old methodology). A focused, unrated inspection of the CAMHS service took place in July 2024 (report published January 2025). This inspection was carried out following CQC’s new approach to assessment; Single Assessment Framework (SAF). We carried out a mix of onsite and offsite assessment activity between 30 October 2024 and 6 November 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. As this assessment was carried out in response to specific concerns, we looked at 15 quality statements across the key questions of safe, caring, responsive and well-led. This assessment has not produced a rating for the service.