- Care home
Lee Gordon House
Report from 24 October 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 26 November 2024 to 29 November 2024. Lee Gordon House is a residential care home and is registered to provide personal care for up to 6 adults who have a diagnosis of a learning disability and/or autism. At the time of our assessment the service supported 5 people. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. This assessment was brought forward due to concerns received in relation to the quality of care provided to people and the culture of the service. This assessment only examined those risks and assessed 17 quality statements; we will assess the other quality statements in future assessments. We found no evidence during this assessment that people were at risk of harm from this concern. At our last inspection we rated the key question safe as requires improvement, this had now improved as sufficient staffing levels were maintained to supervise and keep people safe.
People's experience of this service
Environmental risks were not always identified or responded to in a timely way. Some audits and checks to monitor the safety of the service were not always effective as they failed to identify the issues we found, for example issues around infection and prevention. Risks associated with people’s care were assessed and staff understood their responsibilities to keep people safe. However, we identified a risk assessment had not been completed for a person’s known health condition to provide detailed guidance to staff on how to support the person safely, should they become unwell. The manager took immediate action to address these shortfalls to mitigate any risks to people. Care records informed staff, if a person had capacity to make their own decisions or not. Staff were recruited safely, and medicines were administered as prescribed, by staff trained in medicine management. People spoke positively about the service and were confident that any concerns would be responded to promptly and resolved. Staff felt valued and supported by the management team and enjoyed working for the provider. People received personalised care from staff who knew them well and ensured their rights, dignity and independence were promoted. People were involved in planning and reviewing their care. Staff supported people in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. The staff team worked in partnership with other professionals to achieve good outcomes for people.