• Dentist
  • Dentist

Thorley Dental Practice

14 The Thorley Neighbourhood Centre, Thorley, Bishops Stortford, Hertfordshire, CM23 4EG (01279) 507695

Provided and run by:
Mr Kamal John

Report from 16 October 2024 assessment

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Caring

Regulations met

18 March 2025

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Kindness, compassion and dignity

Regulations met

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients said that the staff were very friendly kind and gentle. They were happy with the care they had received.

Staff felt respected, valued and supported in their roles.

Treating people as individuals

Regulations met

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

Independence, choice and control

Regulations met

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

Responding to people’s immediate needs

Regulations met

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

Workforce wellbeing and enablement

Regulations met

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.