8 Acres

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Not all quality statements were assessed in responsive, therefore scoring is reflective of previous inspection ratings.

Overall, areas of improvement in relation to people's access to meaningful activities varied across the service, impacting on overall quality of life.

This service scored 46 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

People’s assessed support needs varied, as did the allocated staffing levels in place. Where people were assessed to have lower support needs, from speaking with them we identified they experienced periods of boredom and found it hard to watch other people receiving what they perceived as more attention than themselves.

Two people spoke with us about the time they spend with the onsite activity coordinator, and the positive impact this has for example they enjoyed sharing the strawberries they had grown with inspectors while we were on site.

Staff told us they tried hard to ensure each person received their allocated hours, but also providing additional emotional support when needed. Overall staff felt people were receiving positive outcomes and experiences and felt the care home grounds offered lots of opportunities to immerse people in wildlife and the countryside.

We identified variability in the level of detail recorded about activities people had participated in over the course of a day. There was also a lack of weekly planning in place for some people to ensure they knew what activities were due to happen, offering people things to look forward to.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.