Akaba Social UK Ltd

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

The service worked with people to provide care that was person centred, promoted people’s health wellbeing and independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People had their needs assessed before they started using the service and had regular reviews.

The registered manager told us they went through referral information then completed their own assessment with people to ensure their needs could be met by the service.

The registered manager had a system in place to fully assess people and provide a person-centred care package to support people’s needs safely.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People’s consent was sought before care was provided. One person told us, “Staff always ask me what I want and give me choices.”

Staff told us they always consult with people or their relatives to get their consent for any care.

People's capacity and ability to consent was considered. When people first started using the service the registered manager gained consent from them for their care. Consent was signed in care plans with people’s views and wishes documented.