Dr Rana Chowdhury

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

The review of patient records found that the records did not always facilitate continuity of care and allow another clinician to take over the care of the patient and some did not include sufficient information to understand the patient’s assessment and management of the patient’s condition, and this may have impacted on a patient’s health.

This service scored 25 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The GP survey carried out from January to March 2024 found most patients found the doctors treat them with care and concern, and they had confidence in the health care professional, and their needs were met. However, the review of patient records found that the records did not consistently facilitate continuity of care and allow another clinician to take over the care of the patient and some did not include sufficient information to understand the patient’s assessment and management of the patient’s condition, and this may have impacted on a patient’s health.

The provider responded that improvements would be made in response to the findings of the assessment and has submitted an action plan.

As part of the assessment a number of set patient clinical record searches were undertaken by a GP National Professional Adviser. These searches were visible to the practice. These found patient records did not facilitate continuity of care and allow another clinician to take over the care of the patient. The patient records did not include sufficient information to understand the patient’s assessment and management of the patient’s condition.

The GP survey carried out from January to March 2024 found most patients found they had confidence in the health care professional, and their needs were met. However, the review of patient records found that the records did not facilitate continuity of care and allow another clinician to take over the care of the patient and some did not include sufficient information to understand the patient’s assessment and management of the patient’s condition, and this may have impacted on a patient’s health.

The provider responded that improvements would be made in response to the findings of the assessment and has submitted an action plan.

The review of patient records by the GP National Professional Adviser found the clinicians had not constantly followed evidence-based care and treatment guidelines.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.