St Mary's Hospital

We reviewed all 8 quality statements in the safe key question and found it to be good. However the overall location rating for this domain has been calculated as requires improvement to reflect the findings of previous assessments.

The service had enough staff to meet need and deliver safe care. There were effective systems and processes to protect people from abuse and neglect. Staff understood how to protect patients from abuse. Staff completed risk assessments for patients.

Environments were clean, well-maintained and fit for purpose. Ligature risk assessments were up to date and staff managed environmental risks effectively.

The service had appropriate systems for the safe storage, handling and administration of medicines.

Patients we spoke with told us they felt safe on the ward.