Envisage Dental Basingstoke

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

Systems in place ensured that people received person-centred care and treatment that met their needs and reflected their personal preferences. Preventive oral health care was encouraged. Staff kept up to date with current evidence-based practice and had the skills, knowledge and experience to carry out their roles. The practice offered dental implants. Staff obtained full consent, kept detailed records and had access to the appropriate equipment for the placement of implants. The practice offered orthodontic treatment for patients. The specialist orthodontist carried out a patient assessment in line with recognised guidance from the British Orthodontic Society. We looked at a sample of patient care records. The information recorded in those patient care records was not in line with recognised guidance and periodic audits had failed to identify this. Some dental risk assessments were not consistently carried out by all clinicians. The results from an audit were not routinely shared between the dentists and the hygienist. Staff obtained patients’ consent for treatment in line with legislation and guidance, and understood their responsibilities under the Mental Capacity Act 2005. Staff involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly. We saw evidence the dentists justified, graded and reported on the radiographs they took. The practice had systems for the safe handling and prescribing of medicines. NHS prescription pads were kept securely. A log was in place to monitor and track their use, but systems in place to support this did not align with NHS Business Services Authority (NHSBSA) requirements. Where applicable, patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under Fast Track arrangements. Staff felt the practice supported them to develop and take on new responsibilities.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.