Cygnet Nield House

Updated 9 April 2025

Cygnet Nield House is an independent hospital registered to provide care and treatment for women with mental health conditions. Patients may be admitted voluntarily or detained under the Mental Health Act. It has 2 wards: Compton ward (15 bed acute inpatient ward) and Clarion ward (14 bed inpatient ward for women with a personality disorder with disordered eating).

Cygnet Nield House registered with the Care Quality Commission in September 2020. It is registered to provide the regulated activities: assessment or medical treatment for persons detained under the Mental Health Act 1983; and treatment of disease disorder or injury.

We carried out an onsite assessment on the 5 and 6 November 2024. We assessed all 33 quality statements across the safe, effective, caring, responsive and well-led key questions. The service had previously been inspected in June 2021 and received a rating of Requires Improvement. The service had made improvements and was no longer in breach of regulations. We now rate the service as Good.

The service provided safe care. The environment was clean, well-maintained and fit for purpose. Environmental risks, including ligature risks, were assessed monitored and mitigated against. Staff completed risk assessments of patients and updated these regularly.

Care and treatment was delivered in line with national guidance and best practice. Patients had access to a range of specialists to help meet their needs. Staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team. Staff worked well with external stakeholders and partner services to provide continuity of care.

The service treated people with kindness, empathy and compassion and respected their privacy and dignity. They promoted people’s independence, so they knew their rights and had choice and control over their care, treatment and wellbeing.

Updated 2 October 2024

We assessed all 33 quality statements across the safe, effective, caring, responsive and well-led key questions. The service had previously been inspected in June 2021 and received a rating of Requires Improvement. The service had made improvements and was no longer in breach of regulations. We now rate the service as Good.

The service provided safe care. The environment was clean, well maintained and fit for purpose. Environmental risks, including ligature risks, were assessed monitored and mitigated against. Staff completed risk assessments of patients and updated these regularly.

Care and treatment was delivered in line with national guidance and best practice. Patients had access to a range of specialists to help meet their needs. Staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team. Staff worked well with external stakeholders and partner services to provide continuity of care.

The service treated people with kindness, empathy and compassion and respected their privacy and dignity. They promoted people’s independence, so they knew their rights and had choice and control over their care, treatment and wellbeing.

Updated 2 October 2024

Date of assessment: 5 November to 6 November 2024.

We assessed all 33 quality statements across the safe, effective, caring, responsive and well-led key questions. The service had previously been inspected in June 2021 and received a rating of Requires Improvement. The service had made improvements and was no longer in breach of regulations. We now rate the service as Good.

The service provided safe care. The environment was clean, well-maintained and fit for purpose. Environmental risks, including ligature risks, were assessed monitored and mitigated against. Staff completed risk assessments of patients and updated these regularly.

Care and treatment was delivered in line with national guidance and best practice. Patients had access to a range of specialists to help meet their needs. Staff received training, supervision and appraisal. Staff worked well together as a multidisciplinary team. Staff worked well with external stakeholders and partner services to provide continuity of care.

The service treated people with kindness, empathy and compassion and respected their privacy and dignity. They promoted people’s independence, so they knew their rights and had choice and control over their care, treatment and wellbeing.