During an assessment under our new approach
We found the practice had met regulations. Infection control procedures in place were effective.
The practice had effective systems to identify and manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required.
The practice is in Heywood, Greater Manchester and provides NHS and private dental care and treatment for adults and children.
There was a very small step at the entrance to the practice, however most patients with mobility issues or wheelchair users were able to enter and exit the practice easily. Car parking spaces, including dedicated parking for disabled people, were available near the practice.
The practice had 5 treatment rooms. The total number of staff was 19. During the assessment we spoke with 3 dentists, 2 dental therapists, 4 dental nurses and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our assessment.