The Care Quality Commission
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Nottinghamshire Healthcare NHS Foundation Trust

This is an organisation that runs the health and social care services we inspect

Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important:

We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.

Important:

We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.

See older reports in alternative formats:

Important: We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Report from 20 January 2025 assessment

Contents

On this page

Effective

Good

Updated 20 January 2025

Patients felt able to speak to staff about their care and treatment needs and staff provided one to one time with patients daily. Staff worked collaboratively with patients to develop care and treatment plans. However, we found not all patient risk assessments had been updated before the patients’ risk level had been downgraded, meaning a clear rationale for the change in risk level was not always logged.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 2

Within the patient feedback we reviewed we saw one email whereby the patient extended their gratitude to the team for working with them and supporting them and keeping them out of hospital. One patient wrote, ‘the team have all been brilliant and it has been great to open up to people’. We spoke with 3 patients being cared for within the 2 health-based places of safety (136 suites), who told us staff engaged with them and provided one to one time every day.

Staff we spoke with described how they worked with patients to complete their core risk assessment and care plan. Staff told us the pressure of work was increasing and that this was having an effect their ability to ensure assessments were completed in a timely manner.

We looked at 20 care and treatment records for patients receiving care within the community crisis teams. We found in 7 cases risks assessments were not updated before the patients’ risk level had been downgraded, meaning a clear rationale for the change in risk level was not always logged.

Delivering evidence-based care and treatment

Score: 3

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 3

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

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