St Vincent's Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People's needs and choices were assessed. These assessments were regularly reviewed, and staff created care plans to show how people's needs should be met. The staff worked closely with external professionals to assess, monitor and meet people's healthcare needs. People had consented to their care and treatment. We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People told us their needs were assessed and they were consulted about their care and treatment.

Staff understood and read care plans and assessments. They told us this helped them to know people's needs.

The provider had improved their preadmission process to help make sure more thorough assessments were undertaken. We saw these were comprehensive and looked at a range of needs. Care plans included guidance on how to meet people's needs and these care plans reflected good practice guidance.

People were happy with the care they received. They were able to see external healthcare professionals when needed.

Staff had a good understanding of best practice guidance and how to provide good care and support. They were able to tell us about this.

The provider monitored people's health and wellbeing. Staff kept records of changes in their conditions, food and fluid intake and other aspects of their care. They had effective systems for identifying and responding to changes to make sure people stayed safe and well. The provider worked with other professionals. There were examples of how the support people had received had helped people to increase their mobility, gain wait and improve their health.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The Mental Capacity Act 2005 (MCA) provides a legal framework for making particular decisions on behalf of people who may lack the mental capacity to do so for themselves. The MCA requires that, as far as possible, people make their own decisions and are helped to do so when needed. When they lack mental capacity to make decisions, any made on their behalf must be in their best interests and as least restrictive as possible. People can only be deprived of their liberty to receive care and treatment when this is in their best interests and legally authorised under the Mental Capacity Act (MCA). In care homes, and some hospitals, this is usually through MCA application procedures called the Deprivation of Liberty Safeguards (DoLS). People told us they had consented to care. Their relatives told us they were involved in making decisions in people's best interests.

Staff understood how people communicated. They explained about the care they were providing so people understood this. Staff undertook training about the MCA.

The provider had followed the MCA. They had assessed people's capacity and applied for DoLS when needed. The provider monitored when DoLS needed renewing and made sure conditions with these were monitored and met.