Mount Olivet Nursing Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Date of assessment: On 23 October 2024 we carried out an unannounced assessment, off site assessment activity started 30 October 2024 and concluded 22 November 2024. We looked at 19 quality statements as part of the assessment. Mount Olivet Nursing Home is a nursing home that provides accommodation for persons who require nursing or personal care for up to 30 people. At the time of our assessment, there were 20 people living at the service. The service specialises in providing care for people living with dementia.

At our last inspection in 2023, we rated the service requires improvement. We have found improvements at this assessment and the overall service has improved to good. We have asked the provider for an action plan in response to the concerns found at this assessment. At this assessment, we reviewed the breaches identified at our last inspection on 5 April 2023. We found the service was no longer in breach of regulation in relation to safe care and treatment. However, we found a continued breach of regulation in relation to good governance and found a new breach of regulation in relation to consent to care and treatment.

People's experience of this service

We spoke with 8 people living at the service, 4 health professionals and 3 relatives to help assess and understand how people’s care needs were being met. People and their relatives told us they felt safe, and their loved ones were safe in the care of the staff team. People spoke positively about the staff who supported them. One person told us “I can choose what I want to wear, and I have a bath when I want, all I have to do is ask, the staff are so kind.” A relative told us, “I have no concerns at all. The girls (care staff) all know (person’s name) they are kind, caring and I would recommend the place.” People and their relatives knew how to share their views about the service or to make a complaint and felt confident to do so.

There was a friendly and welcoming atmosphere at the service and people were observed to be relaxed in the company of the staff. While the people we spoke to expressed that they were happy with their care, our assessment found elements of care did not meet the expected standards.