Muscliff Nursing Home

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.



At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

The service worked with people to understand and manage risks by thinking holistically. They provided care to meet people’s needs that was safe, supportive and enabled people to do the things that mattered to them.

People confirmed they felt involved in planning of their needs in relation to risks and keeping safe. One person told us, “When I’ve had to take antibiotics, we agree the times that work for me, so I know if I want to have a little rest I won’t be disturbed.”

The registered manager told us how risk assessments were designed in collaboration with people. For example, significant work had been completed over a number of years to support a person recognise the symptoms of their declining mental health, with the goal of agreeing strategies for staff to use when the person was well and able to express their advance wishes. The person told staff negative impacts from their diagnosed disorder had resulted in placement breakdown in other care settings and they did not want to leave Muscliff Nursing Home.

Risks were managed using the least restrictive practices to ensure people maintained their independence. The service was in the process of introducing new technology which linked in with their electronic recording app and was designed to reduce indiscriminate checks of people’s bedrooms. A person living at Muscliff Nursing Home volunteered to trial the device and we saw evidence the implementation of this was being monitored by the service’s quality assurance processes. The person told us, “Well, it’s brilliant they don’t come in and wake me up you see!.” The registered manager was also a board member of a group supporting health and social care employers, a staff member told us, “The registered manager brings back learnings and best practice from all around and it creates opportunities for our residents to be more involved in their care.”

Records confirmed equipment safety, visual checks of the environment and reporting any concerns were completed.

The service worked with people to understand and manage risks by thinking holistically. They provided care to meet people’s needs that was safe, supportive and enabled people to do the things that mattered to them.

People confirmed they felt involved in planning of their needs in relation to risks and keeping safe. One person told us, “When I’ve had to take antibiotics, we agree the times that work for me, so I know if I want to have a little rest I won’t be disturbed.”

The registered manager told us how risk assessments were designed in collaboration with people. For example, significant work had been completed over a number of years to support a person recognise the symptoms of their declining mental health, with the goal of agreeing strategies for staff to use when the person was well and able to express their advance wishes. The person told staff negative impacts from their diagnosed disorder had resulted in placement breakdown in other care settings and they did not want to leave Muscliff Nursing Home.

Risks were managed using the least restrictive practices to ensure people maintained their independence. The service was in the process of introducing new technology which linked in with their electronic recording app and was designed to reduce indiscriminate checks of people’s bedrooms. A person living at Muscliff Nursing Home volunteered to trial the device and we saw evidence the implementation of this was being monitored by the service’s quality assurance processes. The person told us, “Well, it’s brilliant they don’t come in and wake me up you see!.” The registered manager was also a board member of a group supporting health and social care employers, a staff member told us, “The registered manager brings back learnings and best practice from all around and it creates opportunities for our residents to be more involved in their care.”

Records confirmed equipment safety, visual checks of the environment and reporting any concerns were completed.

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.