Silvanna Court

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People’s care plans contained information about their individual needs and preferences and their social history. The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and social needs with them and those who were important to them. The provider completed initial assessments of people’s needs.

The provider had systems in place to review and update care plans as people’s needs changed and relatives were involved where appropriate. People’s communication needs were outlined in their care plans. People’s care plans were person centred and guided staff to support people in line with their preferences. Training records showed staff had received training in equality and diversity which helped them to understand potential discriminatory behaviours.

During our on-site assessment we observed enough care staff to support people.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.