• Mental Health
  • Independent mental health service

Priory Hospital Norwich

Overall: Good read more about inspection ratings

Ellingham Road, Attleborough, Norfolk, NR17 1AE (01953) 459000

Provided and run by:
Partnerships in Care Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Overall

Good

Updated 11 February 2025

The Priory Hospital Norwich is an independent hospital and is part of the Priory Group (Partnerships in Care). The Priory Hospital Norwich acute service was opened in June 2020. The hospital is an inpatient acute mental health unit for adults of working age. The hospital has the capacity to care for up to a total of 34 patients. There are three adult wards open: Redwood 1, Redwood 2 and Woodlands Ward. Redwoods 1 women 12 bed ward, Redwood 2 women 12 bed ward and Woodland men 10 bed ward. The last inspection of Priory Hospital Norwich took place in August 2021 following an escalation of concerns. The hospital is registered to carry out the following regulated activities: Treatment of disease, disorder or injury Assessment or medical treatment for persons detained under the 1983 Act. During the assessment on the 6th of June 2024 we looked at the three acute wards. We focused on all five key questions within the safe, effective, caring, responsive and well-led domains. At that inspection, the provider received an overall rating of good.

Acute wards for adults of working age and psychiatric intensive care units

Good

Updated 7 June 2024

The Priory Hospital Norwich is an independent hospital and is part of the Priory Group (Partnerships in Care). The Priory Hospital Norwich acute service was opened in June 2020. The hospital is an inpatient acute mental health unit for adults of working age. The hospital has the capacity to care for up to a total of 34 patients. There are three adult wards open: Redwood 1, Redwood 2 and Woodlands Ward. Redwoods 1 is a women’s 12 bed ward; Redwood 2 is a women’s 12 bed ward and Woodlands is a men’s 10 bed ward. The last inspection of Priory Hospital Norwich took place in August 2021 following an escalation of concerns and breach of. Reg 12 HSCA (RA) Reg 2014 Safe care and treatment Reg 18 HSCA (RA) Reg 2014 Staffing The hospital is registered to carry out the following regulated activities: Treatment of disease, disorder or injury Assessment or medical treatment for persons detained under the 1983 Act. We carried out an unannounced visit to Priory Hospital Norwich on 6 June 2024 as we received high-risk concerns about the safety of the service. During the assessment we visited the three acute wards and carried out further remote interviews with staff and carers on 21st and 28 June 2024. We focused on all five key questions within the safe, effective, caring, responsive and well-led domains. At this inspection, the provider received an overall rating of good. We spoke with 18 staff including the Hospital Director, Director of Clinical Services, the Medical Director, a consultant psychiatrist, 5 nurses, 6 health care assistants, and an occupational therapy assistant. We inspected the environment of the 3 wards and 3 clinic rooms at the hospital. We observed staff and patient interactions on these wards. We reviewed 5 patient care records, and 9 patient prescription charts. We attended 3 meetings including an incident review meeting, a senior management team meeting and a workforce meeting.