The Practice @ 188

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We assessed 1 quality statement from this key question and found areas of good practice. The scores for this area have been combined with scores based on the rating from the last inspection, which was good. Our rating for this key question remains good. We found clear governance systems were in place that were appropriate for the services being delivered. Staff and leaders understood their individual roles and responsibilities.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The leadership team supported staff, and all staff we spoke with were clear on their individual roles and responsibilities. Staff had regular support including one to one meetings and appraisals.

The provider had established governance processes that were appropriate for their service. All required policies and procedures were accessible by all members of staff. There were regular practice meetings with staff. Actions arising from these meetings were clearly recorded and acted upon. Staff took patient confidentiality and information security seriously and all staff were up to date on training for information and governance protocols.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.