Updated 12 November 2024
The date of the assessment: 18 November to 29 November 2024. This was a responsive assessment based on some emerging risk and the age of our last inspection. The service is a supported living service providing support to people with a learning disability and autistic people. The service supported 12 people who lived in 3 supported living households. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: Th model of care and staff approach promoted people’s choice, control and independence. People and their relatives were involved in assessments of their wellbeing and social needs. Staff were aware of the management of people’s individual risks and medicines. Right care: People received care and support which was focused on their needs and preferences. Staff had considered people’s communication needs to empower people to share their views and opinions. People and their relatives’ reported staff were kind, friendly and approachable. We observed positive and friendly interactions between people and staff. Staff felt trained and supported to support people. Right culture: The provider’s values promoted a culture which ensured staff focused on empowering people to make their own decisions about how they lived their lives. Staff, managers, relatives and key health care professionals worked in partnership to deliver good outcomes. The management team, consisting of the registered manager and the nominated individual, worked closely together and actively engaged in the daily lives of people and offered support to both staff and people as required.