The Care Quality Commission
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Gemini Assisted Living

Overall: Good read more about inspection ratings

11 The Glenmore Centre, Jessop Court, Waterwells Business Park, Quedgeley, Gloucester, GL2 2AP (01452) 883011

Provided and run by:
Gemini Assisted Living Limited

All Inspections

During an assessment under our new approach

The date of the assessment: 18 November to 29 November 2024. This was a responsive assessment based on some emerging risk and the age of our last inspection. The service is a supported living service providing support to people with a learning disability and autistic people. The service supported 12 people who lived in 3 supported living households. An assessment has been undertaken of a specialist service that is used by autistic people or people with a learning disability. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Right support: Th model of care and staff approach promoted people’s choice, control and independence. People and their relatives were involved in assessments of their wellbeing and social needs. Staff were aware of the management of people’s individual risks and medicines. Right care: People received care and support which was focused on their needs and preferences. Staff had considered people’s communication needs to empower people to share their views and opinions. People and their relatives’ reported staff were kind, friendly and approachable. We observed positive and friendly interactions between people and staff. Staff felt trained and supported to support people. Right culture: The provider’s values promoted a culture which ensured staff focused on empowering people to make their own decisions about how they lived their lives. Staff, managers, relatives and key health care professionals worked in partnership to deliver good outcomes. The management team, consisting of the registered manager and the nominated individual, worked closely together and actively engaged in the daily lives of people and offered support to both staff and people as required.

10 August 2017

During a routine inspection

Head Office provides personal care in a supported living service to people with a range of needs including learning disabilities. At the time of our inspection visit the service was being provided to three people.

Head Office had a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We heard positive views about the service such as, “We have no concerns regarding Gemini Assisted Living - only praise” and “My son has settled well into Gemini Assisted Living which shows how much support he has received through his transition.”

People were enabled to live safely; risks to their safety were identified, assessed and appropriate action taken. People's medicines were safely managed. There was a strong emphasis on promoting healthy eating and people’s general wellbeing. The provider had identified, and was putting in place, improvements to staff recruitment procedures.

People's individual needs were known to staff who had achieved positive relationships with them. People were treated with kindness, their privacy and dignity was respected and they were supported to maintain their independence and engage in activities. People and their representatives were involved in the planning and review of the support they received.

People were supported by staff who had training and support to maintain their skills and knowledge to meet their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Quality assurance systems were used to improve the service and these included seeking the views of people using the service, their representatives and staff.