• Care Home
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Sandbanks Resource Centre

Overall: Requires improvement read more about inspection ratings

Beattie Close, Feltham, Middlesex, TW14 9RR (020) 8583 5050

Provided and run by:
London Borough of Hounslow

Important: This service was previously registered at a different address - see old profile

Report from 5 August 2024 assessment

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Effective

Good

Updated 31 January 2025

We assessed a limited number of quality statements in the effective key question and found areas of good practice. The scores for these areas have been combined with scores based on the rating from the last inspection, which was good. Though the assessment of these areas indicated areas of good practice since the last inspection, our rating for the key question remains good. People were involved in the creation and review of their care plan. People’s needs were assessed before they moved into the home. People care plans identified how the person could be supported to make decisions and included information on if the person had a do not attempt cardiopulmonary resuscitation (DNACPR) decision in place.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 3

People and relatives confirmed they were involved in the development and review of the care plan and risk assessment.

Staff stated they read people’s care plan and risk assessment monthly and when there had been a change in a person’s support needs identified.

People’s care and support needs were identified before the person moved into the People’s care plans identified if the person home. An assessment of needs was completed to enable the registered manager to determine if the person’s support needs could be met. An initial care plan was developed when the person moved into the home with a final care plan completed within the first 6 weeks. Care plans were reviewed every year or earlier if there was a change in needs.

Delivering evidence-based care and treatment

Score: 3

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 3

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People and their relatives were involved in the development and review of their care plan and risk assessments.

Staff confirmed they supported people to make choices about their daily lives and the support they received. They also supported people who were unable to always make decisions about their care.

Care plans identified if the person could make decisions about their care and support. People’s care plans also indicated if the person had a do not attempt cardiopulmonary resuscitation (DNACPR) decision in place.