Worcestershire Royal Hospital

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We rated well led as requires improvement.

This service scored 54 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Leaders of the urgent and emergency services included senior clinicians and managers. Leaders had a genuine commitment to improve patients experience, care and treatment. There was positive work between partner organisations to address challenges of the patient journey from end to end, with a mindset on improving front door access, reducing delays and meeting people’s needs. Staff felt supported by their leadership team. Leaders were available when needed and led by example. Leaders focused on staff well being and ensured a culture which promoted good practice, good quality and safe patient care.

Leaders had effective support opportunities to develop and maintain their credibility and skills. Staff and leaders understood their roles, responsibilities and accountabilities. All staff had opportunities to develop including for future leadership roles. There was inclusive recruitment and succession planning for the future. The trust had effective recruitment processes and ongoing checks to ensure all staff met legal requirements to work in the trust.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Governance, management and sustainability during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.