Pine House Rehabilitation Unit

This means we looked for evidence that the service met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. We assessed one quality statement from this key question. Patients were at the centre of how their care was planned and delivered. There were systems in place such as community meetings which provided patients with opportunities to raise any issues they encountered in a formal way. They told us they had no concerns raising issues. Patients could access advocacy services.