- Independent doctor
The Medika Clinic
Report from 17 January 2025 assessment
Contents
Ratings
Our view of the service
Date of Assessment: 11 February 2025 to 3 March 2025. The Medika Clinic is an independent aesthetic and wellbeing clinic and delivers services to people who choose to use the services offered. This was the first inspection of this service since registration in December 2022.
The service is a private fee-charging aesthetic clinic.
Care and treatment provided is doctor-led and provides treatments and advice in aesthetic medicine. The service only provides a service to people over 18 years old.
The service provided a range of treatments, but our inspection focused on treatments which are Regulated Activities. The treatments which our inspection took into consideration were intravenous (IV) vitamin injections and laser skin therapy. Treatment is administered by a qualified doctor and skin care practitioners who have completed aesthetic industry recommended training in aesthetic procedures for skin rejuvenation.
The Medika Clinic had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks were mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Medicines were well-managed and information from people was used in planning changes.
People's experience of this service
People were positive about the quality of their experience of using The Medika Clinic. We received feedback about care and treatment from seven people who used the service. All provided positive comments about distinct aspects of the service. People stated they were well informed about what to expect from the treatments on offer. They explained that information about after care was easy to understand and reassuring, and they said the clinic was clean and comfortable. People also told us staff were professional, knowledgeable and friendly.